How We Help
Accelerate continuous quality improvement
Elevate the standard of care delivery
Overview
Addressing today’s top quality improvement challenges
01
Data collection
It’s no secret today’s healthcare environment is inundated with data - the challenge is collecting that data in a streamlined way that doesn’t add administrative burden and isn’t plagued by subjectivity. The Black Box Platform™ automates the collection of audiovisual data, without the need for manual inputs, to provide objective visibility into clinical occurrences.
02
Extracting insights
03
Benchmarking performance
04
Building a Quality Improvement culture
01
Data collection
It’s no secret today’s healthcare environment is inundated with data - the challenge is collecting that data in a streamlined way that doesn’t add administrative burden and isn’t plagued by subjectivity. The Black Box Platform™ automates the collection of audiovisual data, without the need for manual inputs, to provide objective visibility into clinical occurrences.
02
Extracting insights
03
Benchmarking performance
04
Building a Quality Improvement culture
01
Data collection
It’s no secret today’s healthcare environment is inundated with data - the challenge is collecting that data in a streamlined way that doesn’t add administrative burden and isn’t plagued by subjectivity. The Black Box Platform™ automates the collection of audiovisual data, without the need for manual inputs, to provide objective visibility into clinical occurrences.
02
Extracting insights
03
Benchmarking performance
04
Building a Quality Improvement culture
Quality Improvement
How we help
We believe driving quality improvement requires a holistic understanding of your care delivery – its safety, effectiveness, and efficiency. Our built-in analytics transform raw data into powerful evidence that enable customers to:
Track key performance indicators
Develop and monitor protocols
Identify trends
Fuel multi-disciplinary review
Conduct root cause analysis
Testimonials
From Our Customers
"The Black Box Platform has been able to give us "game tape review," to look back and see how we can do better. We've implemented a process where we hold multidisciplinary quality council rounds. We talk about a surgical case and actually watch a video clip, then we discuss what opportunities there were, what went well, and what could have gone better - and we've changed policy through this process. For example, one of the things we noticed was that we were the only area left in the hospital requiring two licensed providers to check blood products. With the Black Box Platform video and supporting research, we realized that this was no longer needed. We were able to make the change, and we've been able to do that safely and effectively."
Dominique Watt, RN, MBA, MSN, CPHQ
Executive Director, Clinical Effectiveness
"We knew that we had an opportunity to improve EMS hand-offs in the ED – we didn’t have optimal information sharing. We used the Trauma Black Box® to understand what was happening during the hand-off and discovered that we weren’t following a structured procedure and people were talking over one another. We surveyed EMS teams to understand their expectations during the hand-off. This led to a research-based intervention where we trained EMS and trauma resuscitation teams on communication and non-technical performance, which led to a 21.4% improvement in EMS hand-off MIST scores. Our staff have reported greater confidence, efficiency, and clarity during hand-offs, creating a safer and more seamless transfer of patient care while fostering stronger collaboration between EMS and ED teams."
Ryan P. Dumas, MD, FACS
Associate Professor of Surgery
Testimonials
From Our Customers
"The Black Box Platform has been able to give us "game tape review," to look back and see how we can do better. We've implemented a process where we hold multidisciplinary quality council rounds. We talk about a surgical case and actually watch a video clip, then we discuss what opportunities there were, what went well, and what could have gone better - and we've changed policy through this process. For example, one of the things we noticed was that we were the only area left in the hospital requiring two licensed providers to check blood products. With the Black Box Platform video and supporting research, we realized that this was no longer needed. We were able to make the change, and we've been able to do that safely and effectively."
Dominique Watt, RN, MBA, MSN, CPHQ
Executive Director, Clinical Effectiveness
"We knew that we had an opportunity to improve EMS hand-offs in the ED – we didn’t have optimal information sharing. We used the Trauma Black Box® to understand what was happening during the hand-off and discovered that we weren’t following a structured procedure and people were talking over one another. We surveyed EMS teams to understand their expectations during the hand-off. This led to a research-based intervention where we trained EMS and trauma resuscitation teams on communication and non-technical performance, which led to a 21.4% improvement in EMS hand-off MIST scores. Our staff have reported greater confidence, efficiency, and clarity during hand-offs, creating a safer and more seamless transfer of patient care while fostering stronger collaboration between EMS and ED teams."
Ryan P. Dumas, MD, FACS
Associate Professor of Surgery
Testimonials
From Our Customers
"The Black Box Platform has been able to give us "game tape review," to look back and see how we can do better. We've implemented a process where we hold multidisciplinary quality council rounds. We talk about a surgical case and actually watch a video clip, then we discuss what opportunities there were, what went well, and what could have gone better - and we've changed policy through this process. For example, one of the things we noticed was that we were the only area left in the hospital requiring two licensed providers to check blood products. With the Black Box Platform video and supporting research, we realized that this was no longer needed. We were able to make the change, and we've been able to do that safely and effectively."
Dominique Watt, RN, MBA, MSN, CPHQ
Executive Director, Clinical Effectiveness
"We knew that we had an opportunity to improve EMS hand-offs in the ED – we didn’t have optimal information sharing. We used the Trauma Black Box® to understand what was happening during the hand-off and discovered that we weren’t following a structured procedure and people were talking over one another. We surveyed EMS teams to understand their expectations during the hand-off. This led to a research-based intervention where we trained EMS and trauma resuscitation teams on communication and non-technical performance, which led to a 21.4% improvement in EMS hand-off MIST scores. Our staff have reported greater confidence, efficiency, and clarity during hand-offs, creating a safer and more seamless transfer of patient care while fostering stronger collaboration between EMS and ED teams."
Ryan P. Dumas, MD, FACS
Associate Professor of Surgery
RESULTS
Driving tangible results
The Black Box Platform is helping healthcare organizations across the globe improve patient outcomes. Examples of how customers leverage the platform to improve quality include:
Reduce blood wastage
Reduce ICU admission rates
Reduce length of stay
Reduce readmission rates
Improve staff engagement and well-being
Reduce wrong site procedures
SOLUTIONS
Our solutions
Discover more about driving quality improvement with our environment-specific applications of the Black Box Platform:
How We Help
More ways to improve care
Learn more about how we help improve patient outcomes
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© 2025 Surgical Safety Technologies, Inc. All Rights Reserved.
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HOW WE HELP
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© 2025 Surgical Safety Technologies, Inc.
All Rights Reserved.